Pegasus NDIS

Your selected team of Disability Support Workers will receive personalised training about you to ensure we provide the supports you want, in the way you want them to be delivered. You will have a dedicated Team Leader, available to you, your family and stakeholders, to make sure the services we are providing are working for you.

Your lifestyle and
life choices are our priority.

We won’t ask you to fit into a fixed model of care. We will ask you what services and supports you want, when you want them, and then build a model around you and your funding. We specialise in supporting people living with complex and high needs to live independently. We support people living with significant mental health conditions, psychosocial disabilities, autism, complex trauma, and complex behavioural needs. Whatever your situation, our team is committed to working with you to find the right supports.

We make choosing easy

We have personalised our referral and intake process to ensure that we find the right team of support workers and the right property for you. No long forms. You get to choose how we communicate with you. Your first contact can be directly with our Intake and Accommodations Manager, or you can check out more about our services on our website and request more information via email. We ensure you are kept up to date with every step of the process. We take the time to assess every referral on an independent basis. The length of our transition period depends on the complexity of your needs, the staff matching process and availability of suitable properties. From referral, we aim to have everyone in their new home within 6 weeks.

Family & friends are important

We understand how important it is to communicate regularly with families. We are happy to organize regular phone calls, email updates, video calls and face to face meetings to ensure families maintain their place in your personal support network. We love families to be involved in the training of our teams. Who better to help us understand you and your needs than the people who know and love you the most.

Supported Independent Living

Our high-quality homes are furnished to high standards, creating welcoming, homely, safe environments, perfect for an independent lifestyle.

You get to decide what your day looks like and how you use your funding. You will be supported to keep in touch with your friends and family, and to continue with your existing and well loved current activities. We can also assist you to make new friends and have new experiences if that is what you want. Friends and family are welcome to visit your new home.

Community
Participation

Live as independently as possible at home and in the community. Our team of genuine, compassionate support staff are respectful and responsive to your needs. We can assist you with your self-care during the day or evening.

– Help with getting ready for your day (showering, dressing etc.)
– Help to do household chores such as cleaning
– Someone to assist with grocery shopping, food preparation and meals
– Assistance getting to appointments
– Support to help you get out and about in the community including accompanying you on public transport
– Building independence with life skills

Short medium term acommodation & respite

We can help with accommodation and services for people in between homes, waiting for permanent and/or specialty accommodation or people leaving the health system. We will work closely with you to ensure you can maintain your lifestyle and meet your individual needs.

Our medium-term accommodation services are available for up to 3 months (and longer in some circumstances). MTA funding can only be used for accommodation. Other supports such as assistance with daily living require alternate ndis funding.

Justice

We provide support to participants who have been involved or are currently involved with the Justice system, we specialise in pre-release planning and post release person centred support. We provide all levels of support from drop-in to semi-independent living support, we can help you to find accommodation, we will support you to attend programs, employment, and appointments.

If you do not have an NDIS plan, we can refer you to a specialised support coordinator who specialises in supporting participants who have been or are involved with the judicial process.